Business Analyst

Opening Date 2024-09-02 Closing Date 2024-09-30

Responsibilities

• Analyzing business processes and identifying areas for improvement.
• Evaluating and optimizing database performance.
• Monitoring and maintaining data quality and integrity across all databases.
• Developing and implementing data cleaning and validation processes.
• Preparing reports on business processes and data quality for management review.
• Be data-driven, utilizing customers’ data to optimize retention strategies.
• Track customer satisfaction and churn risks through surveys.
• Use customers’ feedback to improve solutions. Services and overall experience

 Qualifications:

• 3+ years in business process and data analysis.
• Familiarity with data management and database optimization.
• Strong analytical skills.