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Enterprise Content Management Specialist

Opening Date 2024-09-02 Closing Date 2024-09-30

Responsibilities:

  1. System Management:
    • Administer and configure document management and business process solutions.
    • Monitor and maintain the health and performance of the system, ensuring high availability and reliability.
  2. Document and Workflow Optimization:
    • Implement and optimize document management workflows and processes 
    • Develop and customize templates, forms, and automated workflows to meet organizational needs.
  3. User Support and Training:
    • Provide technical support to users of the system, including troubleshooting and resolving issues.
    • Conduct training sessions and create documentation to educate staff on best practices 
  4. Compliance and Security:
    • Ensure that the configurations adhere to legal, regulatory, and organizational compliance requirements.
    • Implement and manage security settings to protect sensitive and confidential information.
  5. Data Management:
    • Oversee the migration of documents and data into the system from various sources.
    • Manage metadata, indexing, and document versioning within the platform to ensure accurate and efficient data retrieval.
  6. System Integration:
    • Collaborate with IT and other departments to integrate with other enterprise systems and applications.
    • Assist in the development and implementation of interfaces and data exchange processes between and other systems.
  7. Continuous Improvement:
    • Analyze and assess the effectiveness of document management processes and workflows 
    • Recommend and implement enhancements to improve efficiency, usability, and functionality.
  8. Reporting and Analytics:
    • Generate and analyze reports related to document usage, workflow efficiency, and system performance 
    • Provide insights and recommendations based on data to support decision-making and strategic planning.

Qualifications 

  • Strong understanding of document management principles and best practices.
  • Experience in configuring and managing document workflows and automated processes.
  • Knowledge of compliance, security, and data protection standards.
  • Excellent problem-solving skills and attention to detail.
  • Effective communication skills and ability to train and support end-users.

    Knowledge of Doxis software and its functionalities it's a plus
    + 1 year Experience

 

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