Enterprise Content Management Specialist

Opening Date 2024-09-02 Closing Date 2024-09-30

Responsibilities:

1. System Management:
   • Administer and configure document management and business process solutions.
   • Monitor and maintain the health and performance of the system, ensuring high availability and reliability.
2. Document and Workflow Optimization:
   • Implement and optimize document management workflows and processes 
   • Develop and customize templates, forms, and automated workflows to meet organizational needs.
3. User Support and Training:
   • Provide technical support to users of the system, including troubleshooting and resolving issues.
   • Conduct training sessions and create documentation to educate staff on best practices 
4. Compliance and Security:
   • Ensure that the configurations adhere to legal, regulatory, and organizational compliance requirements.
   • Implement and manage security settings to protect sensitive and confidential information.
5. Data Management:
   • Oversee the migration of documents and data into the system from various sources.
   • Manage metadata, indexing, and document versioning within the platform to ensure accurate and efficient data retrieval.
6. System Integration:
   • Collaborate with IT and other departments to integrate with other enterprise systems and applications.
   • Assist in the development and implementation of interfaces and data exchange processes between and other systems.
7. Continuous Improvement:
   • Analyze and assess the effectiveness of document management processes and workflows 
   • Recommend and implement enhancements to improve efficiency, usability, and functionality.
8. Reporting and Analytics:
   • Generate and analyze reports related to document usage, workflow efficiency, and system performance 
   • Provide insights and recommendations based on data to support decision-making and strategic planning.

Qualifications 

• Strong understanding of document management principles and best practices.
• Experience in configuring and managing document workflows and automated processes.
• Knowledge of compliance, security, and data protection standards.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills and ability to train and support end-users.
  
  Knowledge of Doxis software and its functionalities it's a plus
  + 1 year Experience